PRIVACY POLICY

 

This privacy policy aims to give you information about how we collect and process your personal data through your use of this website, including any data you may provide through this website when you contact us.

 

WHO WE ARE AND IMPORTANT INFORMATION 

Kiwi Greenfingers is the controller and responsible for your personal data.  

This website includes links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

 

THE PERSONAL DATA WE COLLECT ABOUT YOU

We may collect basic personal data about you, such as;

  • first name/last name/address/email address/telephone numbers

We do not collect any Special Categories of Personal Data about you.

 

HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from you, for example;

  • Directly. You may give us your basic personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    • Ask us to provide a quotation for our services

 

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances

Performance of Contract this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

We will not use your personal data for marketing purposes.

We will not share your personal data, for marketing purposes, with any third party.

 

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

 

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

 

YOUR LEGAL RIGHTS

You have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date
  • The right to request your personal data is erased where it is no longer necessary to retain such data

Queries, requests or concerns

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact our DATA PROTECTION OFFICER Amy Clark at amy@kiwigreenfngers.com

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.

 

This Privacy Policy was last updated on 23 May 2018